episode | FAQ

ANSWERING

QUESTIONS

ABOUT EPISODE

FAQ

Ask

Anything! 📣

  • What kind of place is EPISODE?
    📮 "EPISODE is a residential brand that dreams of a 'better urban life', such as building a house for a new residential experience, creating services that enrich your life, and thinking about something that will make your daily life worthwhile by connecting your neighbors and communities. Providing solutions across life beyond limited living space. You can look forward to EPISODE which will grow into a lifestyle platform for urbanite"
  • Where is EPISODE?
    📮 "You can live in the most wonderful place in Seoul, Korea."
    EPISODE Seongsu 101
    341 Ttukseom-ro, Seongdong-gu, Seoul
    (Ttukseom Station, Seoul Forest Station)
    EPISODE Seongsu 121
    22 Ttukseom-ro 3-gil, Seongdong-gu, Seoul
    (Ttukseom Station, Seoul Forest Station)
    EPISODE Seocho 393
    1338-5,6,7 Seocho-dong, Seocho-gu, Seoul
    (Gangnam Station, Yangjae Station)
    EPISODE Gangnam 262
    1339-9 Seocho-dong, Seocho-gu, Seoul
    (Gangnam Station, Yangjae Station)
    EPISODE Sinchon 369
    57-50 Nogosan-dong, Mapo-gu, Seoul
    (Shinchon Station)
    EPISODE Suyu 838
    230-4 Suyu-dong, Gangbuk-gu, Seoul
    (Suyu Station)
    EPISODE Yongsan 241
    37 Hangang-daero, Yongsan-gu, Seoul
    (Sinyongsan Station)
  • How can I apply for the tour?
    📮 "Tap 'BOOKING' at the top of the main screen of the website. Specify the site and date you wish to tour and complete a brief survey to complete the tour reservation. On the day of the tour, you'll be able to get a detailed consultation for moving-in through the community manager"
  • What are the steps from the tour to moving in?
    📮 "Moving-in tour → Consultation about Contract → Deposit payment → Contract completion → Moving-in order. EPISODE introduces the industry's first electronic contract process for a better residential experience, allowing you to proceed with the rental contract without having to visit the site. If you have selected the unit you want after the tour, please contact the field manager. He or she will introduce you details"
  • How long does the tour take?
    📮 " Tour time varies depending on the number of units you would like to tour, and it takes an average of 40 to 50 minutes. If you exactly know the rental contract terms and conditions you want before visit, the time for consultation will be shorter. However, please note that there may be a time limit if you visit later than the promised time "
  • What kind of information we can get during the tour?
    📮 "You can experience life in the EPISODE in advance. Check out the living space that will protect your individuality and privacy, various facilities that realize the value of sharing, and residential services that will make life convenient. Consultation for rental fee based on the condition of contract is also conducted through the tour. However, please note that the number of units available to visit may vary depending on the vacancy status"
  • What is the difference between tour or benchmarking tour?
    📮 "If you want to live the EPISODE, please choose the tour. If you want to educate about the space and benchmark, choose the Benchmarking Tour."
  • What do I need when I move in?
    📮 "The EPISODE guides you through life guides to better understand and enjoy facilities and services. Before moving in, you can check the important things in advance by installing the EPISODE app."
  • How do I install the app?
    📮 "Search and download EPISODE in the App Store"
  • What can I experience in the EPISODE?
    📮 "We offer sharing cars, wash room, training room, roof top, lounge, work space, room cleaning, home IOT, home furnishing subscriptions, and pet services. Have fun making a meeting with your neighbors in the EPISODE! "
  • What are the community programs?
    📮 "Cooking, yoga, exercise, business, gatherings, classics, and more, there is a community where you can interact with a variety of partners. Check it out in the EPISODE app."
  • Can I parking?
    📮 " Yes, it's possible. Please contact community manager when you move in."